I recently had a need for a low cost / free mailing program. Something web based, that would allow users to subscribe, then allow an admin to send out messages to the list pretty easily.

With a little searching, I stumbled upon Simple Mail List – a great looking tool, just what I needed. Written in php and mysql, and free, it was the perfect fit for my needs.

Or so I thought. Turns out Version 2 of SML is “beta”, and development stopped several years ago. Many (basic) features were not implemented, or are buggy. After installing it, and discovering all the issues, I decided to tough it out and hack up the code, finishing the features I needed.

So now I have a working installation, at least sending emails, and performing the basic required functions. Since this software is basic, it is ok with me that it’s abandonware. That’s the term for software that has been abandoned by it’s original writers. Since the software in this case is still under copyright, I can’t fix it up and “sell” it, and probably can’t even redistribute my fixes.

This highlights a problem most webmasters will face when they “go cheap”. There’s a real risk that the time and effort invested in a free software product will be wasted when that code is abandoned, bugs aren’t fixed, new required features go undone, or major security holes are discovered and go unpatched.

So be wary of using software without a business model. If the programmers can’t sustain the development, eventually they will move on to other projects.

I recently (today) came across a vendor website that had their latest tweets – here’s was the latest:

12/23/2012 22:18 - Happy Holidays from all of us here at Company X. May the new year bring happiness and joy.

Ok, it’s late February now. It’s fine if they decided not to bother with Twitter, but at least take it off the site. The bottom line is, if you are going to do social media, do it regularly. Seeing stale posts like this will make prospective clients wonder if the company is still a going concern.

If you try a venue, like Twitter, and decide it’s not really working, at least post a “signoff” message, with a link, so people know you are know longer actively using the account. Better yet, just pick the social media outlets that work for you, and get in the habit of posting there regularly, at least once a week.

Ironically, the company in this outdated twitter message had other news to post over the last few months, but for some reason, didn’t bother sending it to twitter. In the meantime, their site showcases an embarrassing social media misstep to potential customers.

After years of avoiding any direct “search engine optimization” as a service. It always seemed like a “snake oil” business – with unrealistic promises and expectations the norm.

However, I’ve recently started using some tools to “dig in” and get some valuable reporting and analysis of websites. This allows me to make recommendations and changes, while avoiding any guarantees about search results.

My main tool is SEOMoz. This program scans the client site (and competitor sites), and gives a lot of data from which I can offer suggestions to my clients. It also keeps historical data, so we can see any I’m still in the early stages of this service, but so far the feedback is good.

Another good tool is Google Webmaster Tools. This can give you some insight into how google sees your site, any errors or issues it encounters, etc. Checking this area once a month is a good way to keep your site humming along, and hopefully climbing the search ranks.

These days, search engine optimization is a major influencer of site design, layout, and content. This is a good thing, but I’ve noticed a few trends that lead me to urge caution. The risks of “overdoing” your SEO efforts are big and range from decreasing site usability (for your real users) to being blacklisted by one or more search engines. Here’s my practical approach to SEO.

1. Do all the basics – This includes all the common SEO techniques, such as putting keywords in your page URL’s, page titles, meta text, and links. Also work on getting some quality backlinks. Make your content match what your customers / users are interested in seeing.
2. Don’t overdo it – Too much content not only detracts from your site usability, but may turn off the search engines as well. Many sites rank well that have little content. Tune your site slowly, and watch the results.
3. Have patience – It can easily take a year or more to get your site ranking well, even if you’ve made all the right SEO moves. So don’t expect organic searches to be your major source of traffic in the beginning. Plan to supplement with ads or other promotions.
4. Keep in mind the search engine’s goals – Google and Bing are trying to return the best search results possible – that means the most relevant to the user. So make sure your keywords and content match you site’s purpose. For example, if you are in commercial real estate, make sure your site content emphasizes that. If you get users coming in looking for residential real estate, it’s bad for both you, and the search engine. Remember, the search engines can tell if the user returns to the search after viewing your site, and may demote your site accordingly (since the user obviously didn’t find what they wanted). So, be clear what services you provide, and what areas you serve (if you are geographically limited).
5. Track and measure – In order to tell how changes are affecting your site, use an analytics/ statistics package to track your traffic over time. It’s difficult to attribute traffic to specific changes, but at least you can determine what growth and ranking has occurred over time.

These are the principles I use to do SEO. I avoid making guarantees or promises, but do offer practical, time-tested techniques for making your site search engine friendly.

I’ve worked a lot with jquery (a popular javascript library) over the past few years, and I recently added a nice bit of ajax functionality to a site.

The function is a simple “type-ahead” lookup for a searchbox – just start typing, and results will show up, filtering out as you go.  Here’s the site:

philly.thedrinknation.com

The search box is in the upper right under the social icons.  Note this site also uses ajax on this page:

philly.thedrinknation.com/bars/search

These features are becoming more commonplace, and more expected on websites.  Almost all browsers can support them now, even mobile browsers, so there’s no reason not to use them anymore.